Privacy policy
Last updated: March 23, 2026
Celidra respects your privacy and uses your personal information only to provide and improve your experience.
Celidra operates this website and store, including all related information, content, features, tools, products and services (the "Services") to provide you with a secure and seamless shopping experience.
Our store is powered by Shopify, which enables us to securely process orders, payments and provide the Services.
We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase from our Services or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to personal information, we mean information that identifies or can reasonably be linked to you.
This may include:
Contact details
Name, shipping address, billing address, phone number and email address.
Payment information
Payment method, transaction details and confirmations.
(Note: Payment data is processed securely by payment providers. We do not store full card numbers.)
Account information
Account details, preferences and settings.
Order information
Products viewed, added to cart, purchased, returned or exchanged.
Customer communications
Information you provide when contacting support.
Device information
IP address, browser type, device type and connection data.
Usage information
How you interact with our website and Services.
How We Collect Your Information
We may collect information:
Directly from you
When you place an order, contact support or interact with our Services.
Automatically
Through cookies, pixels and similar technologies when browsing our website.
From service providers
Such as Shopify, payment processors, shipping partners and analytics providers.
From partners
Such as advertising platforms and marketing providers.
How We Use Your Information
We use your information to:
Provide and improve services
Process orders, deliver products, manage returns and improve your experience.
Process payments
Secure transactions and prevent fraud.
Customer support
Respond to questions and provide assistance.
Marketing
Send offers, promotions and product updates. You may unsubscribe anytime.
Security
Detect fraud and protect customers and our store.
Legal compliance
Meet legal obligations and enforce our policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Operate our website
• Improve performance
• Analyze traffic
• Personalize advertising
You may control cookies through your browser settings.
Blocking cookies may affect some website functionality.
How We Share Information
We may share information with trusted partners including:
• Shopify (store infrastructure)
• Payment providers
• Shipping partners
• Customer service tools
• Analytics providers
• Marketing platforms
These partners only process data necessary to perform their services.
We may also disclose information:
• If required by law
• To prevent fraud
• To protect our rights
We do not sell personal information.
Relationship with Shopify
Our store is hosted by Shopify, which processes data necessary to operate the platform.
Learn more about Shopify privacy practices:
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
We recommend reviewing their policies before providing personal information.
Children's Privacy
Our Services are not intended for individuals under 16 years of age.
We do not knowingly collect data from minors.
If you believe a child has provided personal information, please contact us to request deletion.
Data Security
We implement reasonable security measures to protect your information.
However, no online system is completely secure and absolute security cannot be guaranteed.
We recommend not sharing sensitive information through unsecured channels.
Data Retention
We retain personal information only as long as necessary to:
• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Your Rights
Depending on your location, you may have rights including:
Access
Request a copy of your data.
Correction
Request correction of inaccurate information.
Deletion
Request deletion of your data.
Portability
Request transfer of your data.
Marketing opt-out
Unsubscribe from marketing emails anytime.
To exercise your rights, contact us below.
International Data Transfers
Your information may be processed outside your country.
When transferring data from the European Economic Area or United Kingdom, we rely on approved safeguards such as Standard Contractual Clauses.
Changes to This Policy
We may update this policy periodically.
Changes will be posted on this page with the updated revision date.
Contact
If you have questions regarding this Privacy Policy or your personal data:
Celidra SASU
France
Our support team responds within 24 business hours (Monday–Friday).
